Privacy policy

Privacy Policy

Effective Date: May 23, 2025

Take Out PH is operated by Kenneth G. Navarro Enterprises, OPC, with principal office at Eslava Building (WJV Inn Baltan Extension), Baltan St., San Miguel, Puerto Princesa City, Palawan.

We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use the Take Out PH mobile application and related services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, contact number, email address, delivery address, and government-issued IDs (if needed for verification).

  • Transaction Data: Orders placed, payment method, transaction history.

  • Technical Data: Device information, IP address, operating system, and app usage data.

  • Location Data: Real-time GPS location for delivery tracking (with your consent).

2. How We Use Your Information

We use your information to:

Process and deliver your food orders

  • Communicate order updates and customer support

  • Improve our services, app performance, and user experience

  • Send promotions, discounts, or important service announcements

  • Comply with legal obligations

3. Sharing of Information

We may share your data with:

  • Partner Restaurants and Delivery Riders – to fulfill your orders

  • Payment Service Providers – to process transactions

  • Government Authorities – when legally required

  • IT and Marketing Providers – who help us operate the app and send communications (under strict confidentiality)

We do not sell your data to third parties.

4. Data Retention

We retain your data only for as long as necessary to fulfill the purposes above, or as required by law.

5. Your Rights Under the Data Privacy Act

As a data subject, you have the right to:

  • Be informed about data collection and use

  • Access the personal data we hold about you

  • Object to data processing

  • Correct inaccurate data

  • Withdraw consent at any time

  • Lodge a complaint with the National Privacy Commission (NPC)

6. Security

We implement strict technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you through the app or your registered email.

8. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Take Out PH

Eslava Building (WJV Inn Baltan Extension), Baltan St., San Miguel, Puerto Princesa City, Palawan

takeoutph_app@kgn.enterprises